Privacy Policy
Last Updated: March 15, 2026
1. Introduction
Welcome to Spec10x. This Privacy Policy describes how VertiTech Inc ("the Company", "we", "us", or "our"), a company registered in Newark, Delaware, USA, collects, uses, and discloses your information when you use our platform.
We provide an intelligence layer for product discovery, and protecting the sensitive customer data you entrust to us is our highest priority. By using Spec10x, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your name, email address, and billing information.
User Content
We collect the files you upload (audio, video, transcripts) and the metadata associated with them. This content is processed solely to provide insights for your organization.
Usage Data
This includes your device's IP address, browser type, pages visited, and time spent on the platform to help us optimize the performance and security of our services.
Cookies
We use administrative cookies and similar tracking technologies to handle sessions and maintain your authenticated state across the platform.
3. Data Processing and AI
Our core service involves the use of artificial intelligence to analyze, cluster, and synthesize customer feedback. Your data is processed using secure, enterprise-grade inference models.
Zero Training Guarantee
We do NOT use your proprietary interview data, transcripts, or strategic documents to train base foundation models. Your data remains isolated to your organization's environment.
We only use sub-processors that meet strict security and confidentiality standards. These partners are prohibited from using your data for any other purpose than providing specific infra services to us.
4. Data Infrastructure & Security
The security and integrity of your product discovery data are foundational to our platform. We utilize Google Cloud Platform (GCP) to host our infrastructure, benefiting from world-class physical and network security.
lockEncryption
All data is encrypted using industry-standard protocols. We employ AES-256 encryption for data at rest and TLS 1.2+ for all data in transit.
cloud_doneResiliency
Data is stored in high-availability, multi-region configurations within GCP to ensure durability and continuous access even in the event of regional failures.
admin_panel_settingsAccess Control
We implement the principle of least privilege. Access to production environments is strictly gated via multi-factor authentication and role-based access controls (RBAC).
monitoringAudit Logs
All administrative access and critical system activities are logged and monitored to detect and respond to potential security incidents in real-time.
5. Your Rights and Ownership
You maintain full ownership of all content uploaded to the platform. You have the right to access, update, export, or delete your data at any time through the platform settings or by contacting our support team.
- Deletion: You can purge your entire workspace and all associated transcripts instantly.
- Portability: You can export your insights and summaries at any time.
- Opt-out: You can unsubscribe from marketing communications while retaining service-essential emails.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out to our legal team.
VertiTech Inc
Newark, Delaware
United States of America